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  “We get a lot of referrals from county board staff who say, 'I believe in Primary Solutions... We recommend their billing service.' They know that behind the service are all of the wonderful people here who know this industry so well. They know we're going to do it right.”
- Brian Marshall, President, Primary Solutions
 
  “You have an accurate knowledge of what is required
by the state of Ohio and how to solve issues as they arise."

- Geraldine McCant, Triumphed Services
 
 

You didn’t get into the developmental disabilities field to agonize over billing forms. That’s where we come in. Our billing experts know Ohio’s Medicaid billing rules. We navigate the process with ease and with our experienced billing staff you can count on having your questions answered. With Primary Solutions, you’ll spend less time at your keyboard and more time touching the lives of the individuals you serve.

Whether you are an independent provider or an agency, you can have confidence in choosing Primary Solutions as your billing partner.

best serviceEVERY billing client gets a COMPLETE billing package

  • Level One, I/O waiver, county-funded local services, and private-pay billing
  • Claims monitoring for each billing cycle
  • Assistance with error resolution
  • DRA rate calculations for ADL consumers
  • Reports mailed monthly, including DODD reports (weekly claims, payment, error, and adjustment reports) and an itemization of all claims keyed into our Advisor software
  • Per consumer fee includes ALL services billed for the consumer
  • Flexible billing schedules allow you to submit billing weekly, biweekly or monthly

Additional Services Available for Agencies

  • Single-entry option includes:
    • Calculating billable hours for each service type
    • Calculating DRA hours for each group home
    • Calculating staff payroll hours

  • Claims Management option includes:
    • Key weekly reports sent via email or fax, including processed claims and utilization reporting
    • Payments applied to claims
    • Monthly aging reports
    • Quarterly claims reconciliation completed by Primary Solutions Audit Services staff
    • Semi-annual review with Audit Services staff

  • If your agency ever chooses to process billing in-house using Advisor software, your agency's consumer and claims data can be pre-populated into your Advisor installation at no additional charge, allowing you to keep data integrity

 

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