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  “I can easily say that PSI exhibits a “gold standard” for support.”
- Rachel Mallory, I.T. Manager, Montgomery County Board of DD Services
 
  “Your staff is always very helpful and responsive and a pleasure to work with!”
- Brooks Homes Supported Living, Inc.
 
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You can rest assured that Primary Solutions’ products are backed by the most knowledgeable support in the industry. Our Support Specialists have over 100 years of practical, hands-on experience in Ohio’s DD Community. We understand your challenges, and we create solutions to solve them. With Primary Solutions, you don’t just get a software support team; you get a business support team.

Our team is committed to creating best user experience possible. Each new client is matched with an implementation specialist to assist in preparing the software for the organization’s needs. For ongoing user training, module-specific classes are held regularly at Primary Solutions’ training lab. Immediate user support is available by telephone and email.

 
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Current Clients

 
 

Visit the Customer Care portal for support updates and general support information.

For specific support questions, please contact your support team via phone (614-430-0355) or email:

 
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Resources

The Camtasia Studio video content presented here requires JavaScript to be enabled and the latest version of the Macromedia Flash Player. If you are you using a browser with JavaScript disabled please enable it now. Otherwise, please update your version of the free Flash Player by downloading here.


Click Here to download a detailed instruction guide for the Dashboard.
Click Here to download a larger video of the Dashboard Demo above for Windows Media Player.

Watch it now! Star Wars: The Force Awakens - Official Trailer

Infallible Download Files

Click Here to download a video of the Dashboard Demo above for Windows Media Player.

 
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